Outage in GoToMeeting

GoToMeeting, GoToWebinar, GoToTraining and OpenVoice - Unable to start sessions

Resolved Major
July 27, 2022 - Started about 3 years ago - Lasted 40 minutes
Official incident page

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Outage Details

We are actively investigating reports that GoToMeeting, GoToWebinar, and GoToTrainig customers are experiencing issues starting or joining session. Inflight sessions should not be impacted. Our engineers are working to resolve the issue and will provide another update shortly.
Components affected
GoToMeeting GoToMeeting GoToWebinar GoToMeeting GoToTraining GoToMeeting OpenVoice
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 07/27/2022 07:22PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED about 3 years ago - at 07/27/2022 07:10PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING about 3 years ago - at 07/27/2022 07:03PM

OpenVoice customers may also be affected, we are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 07/27/2022 06:56PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 07/27/2022 06:45PM

We are actively investigating reports that GoToMeeting, GoToWebinar, and GoToTrainig customers are experiencing issues starting or joining session. Inflight sessions should not be impacted.

Our engineers are working to resolve the issue and will provide another update shortly.

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