Outage in GoToMeeting

GoTo Meeting, GoTo Webinar, GoTo Training - Unable to start/join sessions

Resolved Major
June 23, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are actively investigating reports that some GoTo Meeting, GoTo Webinar, and GoTo Training customers may be experiencing issues while starting or joining sessions. Our engineers are working to identify the issue and will provide another update shortly.
Components affected
GoToMeeting GoToWebinar GoToMeeting GoToTraining GoToMeeting

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/23/2023 05:38PM

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING over 2 years ago - at 06/23/2023 05:19PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED over 2 years ago - at 06/23/2023 04:56PM

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING over 2 years ago - at 06/23/2023 04:35PM

We are actively investigating reports that some GoTo Meeting, GoTo Webinar, and GoTo Training customers may be experiencing issues while starting or joining sessions.

Our engineers are working to identify the issue and will provide another update shortly.

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