Outage in GoToMeeting

GoTo Webinar - Unable to start sessions

Resolved Minor

July 14, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are actively investigating reports that some GoTo Webinar customers may be unable to start a session. Our engineers are working to identify the issue and will provide another update shortly.

Components affected

GoToMeeting GoToWebinar

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 07/14/2023 06:27PM

We have confirmed that the issue has been resolved and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING almost 3 years ago - at 07/14/2023 04:57PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

IDENTIFIED almost 3 years ago - at 07/14/2023 04:54PM

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING almost 3 years ago - at 07/14/2023 04:40PM

We are actively investigating reports that some GoTo Webinar customers may be unable to start a session.

Our engineers are working to identify the issue and will provide another update shortly.

Latest GoToMeeting outages

GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors) - about 8 hours ago

GoTo Connect Call Quality issue - 10 days ago

GoTo Connect - Call audio quality - 22 days ago

GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions - 29 days ago

GoTo Contact Center – Call queue distribution issues - about 2 months ago

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