Outage in GoToMeeting

GoTo Meeting, GoTo Webinar, GoTo Training - Audio Issues in V10 based sessions

Resolved Minor
August 14, 2023 - Started about 2 years ago - Lasted 18 minutes
Official incident page

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Outage Details

We are actively investigating reports that some GoTo Meeting, GoTo Webinar, and GoTo Training customers may be experiencing issues in Audio. Our engineers are working to resolve the issue and will provide another update shortly.
Components affected
GoToMeeting GoToMeeting GoToWebinar GoToMeeting GoToTraining
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/14/2023 02:39PM

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

MONITORING about 2 years ago - at 08/14/2023 02:35PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED about 2 years ago - at 08/14/2023 02:31PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING about 2 years ago - at 08/14/2023 02:23PM

We are actively investigating reports that some GoTo Meeting, GoTo Webinar, and GoTo Training customers may be experiencing issues in Audio.

Our engineers are working to resolve the issue and will provide another update shortly.

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