Outage in GoToMeeting

Purchase errors for collaboration products

Resolved Major
July 01, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of an issue where users are unable to purchase licenses for GoTo Meeting / GoTo Webinar / GoTo Training products. Engineers are investigating the cause of this, and we will provide updates shortly.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/01/2024 09:52PM

This incident has been resolved.

MONITORING 3 months ago - at 07/01/2024 09:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 07/01/2024 08:06PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 07/01/2024 07:07PM

We are aware of an issue where users are unable to purchase licenses for GoTo Meeting / GoTo Webinar / GoTo Training products. Engineers are investigating the cause of this, and we will provide updates shortly.

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