GoTo Connect - audio quality issues

We have confirmed that our systems are operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Our engineers have implemented a fix, and we are beginning to see reports of improvement. We will continue to monitor the situation and will provide a final update once we have confirmed that all services are operational.

We will continue monitoring the situation and provide a final update shortly.

Our engineers have identified the issue and are working to implement a solution.

We will provide another update shortly.

We are aware that a subset of users may be experiencing audio quality issues on calls. Our engineers are looking into the problem, and we will provide updates shortly as more information becomes available.