Outage in GoToMeeting
GoTo Connect - Multiple notifications of inbound calls in APAC
Resolved Major
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Outage Details
We are actively investigating reports that some GoTo Connect customers may be experiencing multiple notifications when receiving inbound calls in the GoTo Connect app. Investigation so far shows that the issue is limited to the APAC region.
Our engineers are working to identify the issue and will provide another update shortly.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/24/2025 05:10AM
We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
MONITORING
2 days ago - at 07/24/2025 04:28AM
Our engineers have corrected the issue, and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
IDENTIFIED
2 days ago - at 07/24/2025 04:16AM
Our engineers keep working with the PSTN peer toward a resolution.
We will provide another update shortly.
IDENTIFIED
2 days ago - at 07/24/2025 03:00AM
Our engineers keep working with the PSTN peer toward a resolution.
We will provide another update shortly.
IDENTIFIED
2 days ago - at 07/24/2025 02:05AM
Our engineers have identified the issue and are now actively working towards a resolution with a PSTN partner.
We will provide another update shortly.
INVESTIGATING
2 days ago - at 07/24/2025 01:39AM
We are actively investigating reports that some GoTo Connect customers may be experiencing multiple notifications when receiving inbound calls in the GoTo Connect app. Investigation so far shows that the issue is limited to the APAC region.
Our engineers are working to identify the issue and will provide another update shortly.
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