Outage in Grafana

Investigating Issues when Opening a Support Ticket in the Portal

Resolved Major
March 26, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently Investigating Issues when Opening a Support Ticket in the Portal returning a 500 error. If you need to open a support ticket in the meantime please email support@grafana.com
Components affected
Grafana Ticketing (Zendesk)
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/26/2024 07:36PM

This incident has been resolved.

INVESTIGATING 8 months ago - at 03/26/2024 04:24PM

We are currently Investigating Issues when Opening a Support Ticket in the Portal returning a 500 error. If you need to open a support ticket in the meantime please email support@grafana.com

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