Outage in Grafana
Support Ticket Portal Unavailable
Resolved Major
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Outage Details
Components affected
Grafana Ticketing (Zendesk)Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been deployed, and the ticket portal is once again operational. Our engineers will monitor this deployment before we consider this issue fully resolved.
At approximately 16:40 UTC our team was made aware of an issue impacting our support ticket portal. Users are currently unable to submit a ticket via the portal, and we encourage them to reach out to support via email (support@grafana.com) during this time.
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