Outage in Grafana

Intermittent instance unavailability in prod-eu-west-2

Resolved Minor

January 22, 2025 - Started about 1 year ago - Lasted 5 days
Official incident page

Incident Report

As of 05:30 UTC, we were alerted to an issue with Grafana stacks hosted in the prod-eu-west-2 cluster. Users experiencing this issue may experience periods of disruption where their hosted Grafana stacks will not be accessible. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

Components affected

Grafana AWS Germany - prod-eu-west-2

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/27/2025 07:32AM

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.

MONITORING about 1 year ago - at 01/22/2025 07:40AM

As of 07:40 UTC, we have observed marked improvement with instance unavailability in the prod-eu-west-2 cluster. Customers should no longer experience this issue. We will continue to monitor and provide updates.

INVESTIGATING about 1 year ago - at 01/22/2025 05:38AM

As of 05:30 UTC, we were alerted to an issue with Grafana stacks hosted in the prod-eu-west-2 cluster. Users experiencing this issue may experience periods of disruption where their hosted Grafana stacks will not be accessible.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

Latest Grafana outages

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Increased number of Aborted-by-Systems with a k6 binary building errors - about 20 hours ago

Rule Evaluation Outage in prod-us-west-0 - 2 days ago

Grafana Cloud Logs - Write degradation in Azure Netherlands (eu-west-3) - 3 days ago

Various Issues with HG Pages - 3 days ago

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