Grafana experienced a major outage affecting rule evaluation for customers in the prod-us-west-0 (AWS US West) region that lasted 49.1 hours. The incident impacted the ability for affected customers to properly evaluate their monitoring rules and alerts. The issue was resolved after implementing a fix and monitoring the results over approximately 2 days.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue impacting rule evaluation for a subset of customers in the prod-us-west-0 region. We will provide updates as they become available.
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