Grafana's Tempo service experienced a write outage in the prod-us-east-3 region starting at 18:50 UTC, causing users to encounter errors, timeouts, and service unavailability. The engineering team implemented a fix and monitored the recovery process. The incident was fully resolved after 1.4 hours of downtime.
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This incident has been resolved. Thank you for your patience.
We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time. We’ll update again within an hour.
We are currently investigating a write outage affecting prod-us-east-3. The issue began at 18:50 UTC. Users may experience errors, timeouts, or unavailability while we work to identify the cause and restore service.
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