Outage in Grafana
Tempo Write Outage
Resolved MajorIncident Report
Summary AI Generated
Grafana's Tempo service experienced a write outage in the prod-us-east-3 region starting at 18:50 UTC, causing users to encounter errors, timeouts, and service unavailability. The engineering team implemented a fix and monitored the recovery process. The incident was fully resolved after 1.4 hours of downtime.
We are currently investigating a write outage affecting prod-us-east-3. The issue began at 18:50 UTC. Users may experience errors, timeouts, or unavailability while we work to identify the cause and restore service.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 04/10/2026 09:02PM
This incident has been resolved. Thank you for your patience.
MONITORING
6 days ago - at 04/10/2026 07:53PM
We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time. We’ll update again within an hour.
INVESTIGATING
6 days ago - at 04/10/2026 07:42PM
We are currently investigating a write outage affecting prod-us-east-3. The issue began at 18:50 UTC. Users may experience errors, timeouts, or unavailability while we work to identify the cause and restore service.
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