Outage in Grafana

Synthetic Monitoring: connectivity issue between probes and GCP Saudi Arabia (prod-me-central-0)

Resolved Minor
April 10, 2025 - Started 10 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Starting at 16:55 UTC, the Paris probe is not receiving updates from or publishing data to the GCP Saudi Arabia grafana cloud region. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/10/2025 08:47PM

As of 20:29 UTC the incident is resolved all probes have reconnected to the API in GCP Saudi Arabia(prod-me-central-0).

INVESTIGATING 10 days ago - at 04/10/2025 07:26PM

We continue to monitor connectivity issues between probes and GCP Saudi Arabia. As of 19:15 UTC all public probes are unable to connect to GCP Saudi Arabia to get changes to synthetic monitoring. Probe continue to send metrics and logs to GCP Saudi Arabia, with the exception of Paris.

INVESTIGATING 10 days ago - at 04/10/2025 05:30PM

Starting at 16:55 UTC, the Paris probe is not receiving updates from or publishing data to the GCP Saudi Arabia grafana cloud region. We are investigating the issue.

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