Outage in Grafana

Email notifications issue

Resolved Minor
April 16, 2025 - Started 3 days ago - Lasted about 18 hours
Official incident page

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Outage Details

Some users may not receive alert email notifications or other email service messages. We are working to resolve the issue as soon as possible.
Components affected
Grafana GCP India - prod-ap-south-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana AWS US East - prod-us-east-2 Grafana Azure US Central - us-central2 Grafana EU-WEST Grafana US-WEST Grafana AWS Canada - prod-ca-east-0 Grafana AWS India - prod-ap-south-1 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP UK - prod-gb-south-0 Grafana AWS Sweden - prod-eu-north-0 Grafana AWS Germany - prod-eu-west-4 Grafana GCP Brazil - prod-sa-east-0 Grafana AWS US East - prod-us-east-0 Grafana AWS Australia - prod-au-southeast-1 Grafana AWS US West - prod-us-west-0 Grafana GCP US Central - prod-us-central-4 Grafana US-CENTRAL Grafana AWS Brazil - prod-sa-east-1 Grafana Azure Netherlands - prod-eu-west-3 Grafana GCP US East - prod-us-east-1 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP US Central - prod-us-central-0 Grafana AWS Singapore - prod-ap-southeast-1 Grafana AWS Germany - prod-eu-west-2 Grafana play.grafana.org Grafana US-EAST Grafana GCP US Central - prod-us-central-3
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/17/2025 06:39AM

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.

MONITORING 2 days ago - at 04/17/2025 01:00AM

The issue has been mitigated, and a root cause analysis is currently underway.

IDENTIFIED 3 days ago - at 04/16/2025 03:23PM

The issue has been mitigated, and a root cause analysis is currently underway.

INVESTIGATING 3 days ago - at 04/16/2025 01:10PM

Some users may not receive alert email notifications or other email service messages. We are working to resolve the issue as soon as possible.

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