Outage in Grafana

Hosted Grafana - Grafana instances crashlooping

Resolved Major
September 24, 2025 - Started about 11 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with Grafana instances failing to start and we’ll provide updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 09/24/2025 01:20PM

This incident has been resolved.

MONITORING about 10 hours ago - at 09/24/2025 11:32AM

We have determined that the issue was occurring on instances in which the Grafana Assistant plugin was disabled. A manual fix has been applied on affected instances and they are back online. We are currently in the process of implementing a permanent fix.

INVESTIGATING about 11 hours ago - at 09/24/2025 10:29AM

We are currently investigating an issue with Grafana instances failing to start and we’ll provide updates as they become available.

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