Outage in Grafana

Query Caching - Degraded Performance

Resolved Minor

April 17, 2026 - Started about 23 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Grafana experienced degraded query caching performance across multiple regions (EU-WEST, US-EAST, and US-CENTRAL) starting at 20:52 UTC, causing queries to take longer than usual for datasources with query caching configured. The incident affected production environments in Azure Netherlands, AWS US East, and GCP US Central regions. The issue was resolved after 1.6 hours, with recovery occurring in stages across the affected regions.

As of 20:52 UTC, we are currently investigating degraded Query Caching performance in multiple regions. For datasources where query caching is configured, some queries may take longer than usual. Our team is actively working to identify the cause. Thank you for your patience.

Components affected

Grafana EU-WEST Grafana Azure Netherlands - prod-eu-west-3 Grafana AWS US East - prod-us-east-0 Grafana US-CENTRAL Grafana GCP US Central - prod-us-central-0

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Latest Updates ( sorted recent to last )

RESOLVED about 21 hours ago - at 04/17/2026 10:58PM

This incident has been resolved

MONITORING about 22 hours ago - at 04/17/2026 10:09PM

Currently prod-us-east-0 and prod-eu-west-3 have recovered, and we are continuing to monitor prod-us-central-0 which is in the process of recovery.

INVESTIGATING about 23 hours ago - at 04/17/2026 09:23PM

As of 20:52 UTC, we are currently investigating degraded Query Caching performance in multiple regions. For datasources where query caching is configured, some queries may take longer than usual.

Our team is actively working to identify the cause. Thank you for your patience.

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