Outage in Grafana

Cortex read/write partial outage

Resolved Major

September 26, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently seeing a partial outage in cortex-prod-10 and cortex-prod-06, for on both reads / writes. We are currently investigating this issue.

Components affected

Grafana US-CENTRAL: Ingestion Grafana GCP US Central - prod-us-central-0: Ingestion Grafana US-CENTRAL: Querying Grafana GCP US Central - prod-us-central-0: Querying Grafana GCP US Central - prod-us-central-0 Grafana GCP US Central - prod-us-central-0: Rule Evaluation Grafana US-CENTRAL: Rule Evaluation

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/26/2025 02:29PM

This incident has been resolved.

MONITORING 7 months ago - at 09/26/2025 10:03AM

The system has recovered. We are continuing to monitor closely while we investigate the underlying cause.

INVESTIGATING 7 months ago - at 09/26/2025 09:53AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/26/2025 09:51AM

Recording rules and alerts evaluation are also affected.
We are further investigating this

INVESTIGATING 7 months ago - at 09/26/2025 09:34AM

We are currently seeing a partial outage in cortex-prod-10 and cortex-prod-06, for on both reads / writes.
We are currently investigating this issue.

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