Outage in Grafana
Notification Policies and Contact Points Missing in UI on the Slow Release Channel
Resolved MinorIncident Report
Summary AI Generated
Grafana experienced a UI issue where notification policies and contact points were missing from the interface for instances on the slow release channel, while the underlying API calls continued to function normally. The incident affected Alertmanager and Rule Evaluation components across multiple regions globally for approximately 21.7 hours. The team identified the root cause, implemented a fix, and monitored the recovery before confirming full resolution.
We’re currently investigating an issue affecting notification policies and contact points for instances on the slow release channel. Alerting API calls for contact points and notification policies return data as expected, so this appears to be limited to the UI.
Our team is actively working to identify the cause and will share an update within 1-2 hours. Thank you for your patience.
Components affected
Grafana US-CENTRAL: Alertmanager and Rules Configuration API Grafana AWS Germany - prod-eu-west-2: Rule Evaluation Grafana GCP UK - prod-gb-south-0: Alertmanager Grafana AWS Singapore - prod-ap-southeast-1: Rule Evaluation Grafana GCP UK - prod-gb-south-0: Rule Evaluation Grafana GCP Australia - prod-au-southeast-0: Alertmanager Grafana GCP Singapore - prod-ap-southeast-0: Alertmanager Grafana GCP India - prod-ap-south-0: Alertmanager and Rules Configuration API Grafana EU-WEST: Rule evaluation Grafana US-CENTRAL: Alertmanager Grafana AWS Sweden - prod-eu-north-0: Alertmanager and Rules Configuration API Grafana GCP Brazil - prod-sa-east-0: Alertmanager Grafana GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API Grafana GCP Belgium - prod-eu-west-0: Alertmanager Grafana GCP Singapore - prod-ap-southeast-0: Alertmanager and Rules Configuration API Grafana AWS Brazil - prod-sa-east-1: Alertmanager Grafana GCP Brazil - prod-sa-east-0: Rule Evaluation Grafana GCP Singapore - prod-ap-southeast-0: Rule Evaluation Grafana AWS Germany - prod-eu-west-2: Alertmanager and Rules Configuration API Grafana AWS India - prod-ap-south-1: Alertmanager and Rules Configuration API Grafana AWS US West - prod-us-west-0: Alertmanager and Rules Configuration API Grafana AWS Singapore - prod-ap-southeast-1: Alertmanager and Rules Configuration API Grafana Azure US Central - us-central2: Alertmanager Grafana AWS US East - prod-us-east-0: Alertmanager Grafana AWS India - prod-ap-south-1: Rule Evaluation Grafana EU-WEST: Alertmanager and Rules Configuration API Grafana AWS Germany - prod-eu-west-2: Alertmanager Grafana GCP India - prod-ap-south-0: Rule Evaluation Grafana GCP India - prod-ap-south-0: Alertmanager Grafana EU-WEST: Alertmanager Grafana Azure Netherlands - prod-eu-west-3: Rule Evaluation Grafana Azure US Central - us-central2: Rule Evaluation Grafana GCP US Central - prod-us-central-0: Alertmanager Grafana GCP Brazil - prod-sa-east-0: Alertmanager and Rules Configuration API Grafana GCP Australia - prod-au-southeast-0: Alertmanager and Rules Configuration API Grafana AWS Australia - prod-au-southeast-1: Alertmanager Grafana AWS Sweden - prod-eu-north-0: Rule Evaluation Grafana Azure Netherlands - prod-eu-west-3: Alertmanager Grafana AWS Canada - prod-ca-east-0: Rule Evaluation Grafana GCP US Central - prod-us-central-0: Rule Evaluation Grafana GCP Belgium - prod-eu-west-0: Rule Evaluation Grafana AWS Canada - prod-ca-east-0: Alertmanager and Rules Configuration API Grafana AWS US East - prod-us-east-0: Alertmanager and Rules Configuration API Grafana Azure Netherlands - prod-eu-west-3: Alertmanager and Rules Configuration API Grafana AWS Brazil - prod-sa-east-1: Alertmanager and Rules Configuration API Grafana US-CENTRAL: Rule Evaluation Grafana GCP US Central - prod-us-central-0: Alertmanager and Rules Configuration API Grafana AWS US East - prod-us-east-0: Rule Evaluation Grafana AWS US West - prod-us-west-0: Alertmanager Grafana AWS US West - prod-us-west-0: Rule Evaluation Grafana AWS Canada - prod-ca-east-0: Alertmanager Grafana GCP Australia - prod-au-southeast-0: Rule Evaluation Grafana AWS Australia - prod-au-southeast-1: Rule Evaluation Grafana AWS Singapore - prod-ap-southeast-1: Alertmanager Grafana AWS Sweden - prod-eu-north-0: Alertmanager Grafana AWS Brazil - prod-sa-east-1: Rule Evaluation Grafana GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API Grafana AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API Grafana Azure US Central - us-central2: Alertmanager and Rules Configuration APINeed to monitor Grafana outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Create a public or private status page for your customers
- One place for your team to see all your services
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/07/2026 12:26PM
This incident has been resolved.
MONITORING
1 day ago - at 04/06/2026 11:58PM
We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time. We’ll update again within 2 hours.
IDENTIFIED
1 day ago - at 04/06/2026 09:04PM
We’ve identified the cause of the issue impacting the Notification Policy and Contact Point UI. Our team is currently implementing a fix.
We’ll provide another update when the fix is deployed and we monitor the expected improvement.
INVESTIGATING
2 days ago - at 04/06/2026 04:13PM
We’re continuing to investigate the issue with the alerting UI. While we don’t have new information to share yet, our team is working to identify the root cause. Next update in 2 hours.
INVESTIGATING
2 days ago - at 04/06/2026 02:48PM
We’re currently investigating an issue affecting notification policies and contact points for instances on the slow release channel. Alerting API calls for contact points and notification policies return data as expected, so this appears to be limited to the UI.
Our team is actively working to identify the cause and will share an update within 1-2 hours. Thank you for your patience.
Latest Grafana outages
Unable to Edit Notification Policies - about 23 hours ago
Partial K6 Test Run Outage - 5 days ago
AWS integration Degraded Performance - 7 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
