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Outage in Grafana

Investigating Issues with Data Source-Managed Alerting

Resolved Major
June 09, 2026 - Started 9 days ago - Lasted about 14 hours
Official incident page

Incident Report

Summary AI Generated

Grafana Cloud experienced a major incident affecting data source-managed alerting functionality, preventing customers from viewing, creating, updating, or managing alerts through the Grafana interface across all global regions. Alert evaluation and backend services continued operating normally, and customers could use direct Mimir and Loki alerting APIs as a workaround. The incident was identified at 20:45 UTC and lasted 6 minutes, with Grafana-managed alerting remaining unaffected throughout.

We are currently investigating an issue affecting data source-managed alerting management functionality in Grafana Cloud. Customers may experience problems viewing, creating, updating, or managing alerts through Grafana when using data source-managed alerting. This issue is limited to alert management functionality within Grafana. Alert evaluation and backend alerting services continue to operate normally. Direct alerting APIs for Mimir and Loki remain fully operational and are unaffected. Grafana-managed alerting is not impacted. We identified this issue at approximately 20:45 UTC and are actively working on a resolution. We will provide additional updates as more information becomes available. Workaround: Customers can continue to use the direct Mimir and Loki alerting APIs while we work to restore normal functionality.
Components affected
Grafana US-CENTRAL: Alertmanager and Rules Configuration API Grafana US-CENTRAL: Alertmanager Grafana EU-WEST: Alertmanager and Rules Configuration API Grafana EU-WEST: Alertmanager Grafana AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API Grafana AWS Australia - prod-au-southeast-1: Alertmanager Grafana AWS Brazil - prod-sa-east-1: Alertmanager and Rules Configuration API Grafana AWS Brazil - prod-sa-east-1: Alertmanager Grafana AWS Canada - prod-ca-east-0: Alertmanager and Rules Configuration API Grafana AWS Canada - prod-ca-east-0: Alertmanager Grafana AWS Germany - prod-eu-west-2: Alertmanager and Rules Configuration API Grafana AWS Germany - prod-eu-west-2: Alertmanager Grafana AWS India - prod-ap-south-1: Alertmanager and Rules Configuration API Grafana AWS Singapore - prod-ap-southeast-1: Alertmanager and Rules Configuration API Grafana AWS Singapore - prod-ap-southeast-1: Alertmanager Grafana AWS Sweden - prod-eu-north-0: Alertmanager and Rules Configuration API Grafana AWS Sweden - prod-eu-north-0: Alertmanager Grafana AWS US East - prod-us-east-0: Alertmanager and Rules Configuration API Grafana AWS US East - prod-us-east-0: Alertmanager Grafana AWS US West - prod-us-west-0: Alertmanager and Rules Configuration API Grafana AWS US West - prod-us-west-0: Alertmanager Grafana Azure Netherlands - prod-eu-west-3: Alertmanager and Rules Configuration API Grafana Azure Netherlands - prod-eu-west-3: Alertmanager Grafana Azure US Central - us-central2: Alertmanager and Rules Configuration API Grafana Azure US Central - us-central2: Alertmanager Grafana GCP Australia - prod-au-southeast-0: Alertmanager and Rules Configuration API Grafana GCP Australia - prod-au-southeast-0: Alertmanager Grafana GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API Grafana GCP Belgium - prod-eu-west-0: Alertmanager Grafana GCP Brazil - prod-sa-east-0: Alertmanager and Rules Configuration API Grafana GCP Brazil - prod-sa-east-0: Alertmanager Grafana GCP India - prod-ap-south-0: Alertmanager and Rules Configuration API Grafana GCP India - prod-ap-south-0: Alertmanager Grafana GCP Singapore - prod-ap-southeast-0: Alertmanager and Rules Configuration API Grafana GCP Singapore - prod-ap-southeast-0: Alertmanager Grafana GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API Grafana GCP UK - prod-gb-south-0: Alertmanager Grafana GCP US Central - prod-us-central-0: Alertmanager and Rules Configuration API Grafana GCP US Central - prod-us-central-0: Alertmanager

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 06/10/2026 01:11PM

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

MONITORING 8 days ago - at 06/10/2026 10:57AM

Our team has implemented a fix and we are currently monitoring the results of this.

INVESTIGATING 9 days ago - at 06/09/2026 11:11PM

We are currently investigating an issue affecting data source-managed alerting management functionality in Grafana Cloud.

Customers may experience problems viewing, creating, updating, or managing alerts through Grafana when using data source-managed alerting. This issue is limited to alert management functionality within Grafana.

Alert evaluation and backend alerting services continue to operate normally. Direct alerting APIs for Mimir and Loki remain fully operational and are unaffected.

Grafana-managed alerting is not impacted.

We identified this issue at approximately 20:45 UTC and are actively working on a resolution. We will provide additional updates as more information becomes available.

Workaround: Customers can continue to use the direct Mimir and Loki alerting APIs while we work to restore normal functionality.

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