Outage in Grafana
Investigating elevated database load in AWS Germany
Resolved MinorIncident Report
Summary AI Generated
Grafana Cloud experienced elevated database load in the AWS Germany region (prod-eu-west-4), causing slow responses for a subset of affected users over approximately 2.5 hours. A fix was implemented and recovery was observed before the incident was confirmed resolved.
We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4).
Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.
Components affected
Grafana AWS Germany - prod-eu-west-4Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 09/09/2026 01:51PM
This incident has been resolved.
MONITORING
about 14 hours ago - at 09/09/2026 12:44PM
A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.
INVESTIGATING
about 16 hours ago - at 09/09/2026 11:27AM
We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4).
Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.
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