Outage in Grafana
DB issues in prod-sa-east-1
Resolved MajorIncident Report
Summary AI Generated
Database issues in Grafana's AWS Brazil (prod-sa-east-1) region caused slow requests, prevented some stacks from starting, and disrupted Synthetic Monitoring alerting for approximately 2.6 hours. The API and Public Probes components were affected. The incident was resolved after Synthetic Monitoring alerting recovered and the situation was monitored to stability.
We are currently investigating an issue in the prod-sa-east-1 region causing slow requests, or some stacks struggling to start. We will provide an update as soon as we have more information to share.
Components affected
Grafana AWS Brazil - prod-sa-east-1 Grafana AWS Brazil - prod-sa-east-1: API Grafana AWS Brazil - prod-sa-east-1: Public ProbesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/21/2026 12:09AM
This incident has been resolved.
INVESTIGATING
6 days ago - at 10/20/2026 11:39PM
Synthetic Monitoring alerting has recovered. We are continuing to monitor.
INVESTIGATING
6 days ago - at 10/20/2026 10:14PM
Synthetic Monitoring alerting is also impacted. We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 10/20/2026 09:36PM
We are currently investigating an issue in the prod-sa-east-1 region causing slow requests, or some stacks struggling to start. We will provide an update as soon as we have more information to share.
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