Outage in Grafana
Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany
Resolved MajorIncident Report
Summary AI Generated
For 42 minutes on October 23, 2026 (09:31–10:13 UTC), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent write failures affecting both direct trace ingestion and the OpenTelemetry endpoint. All services were restored to normal operation by 10:13 UTC.
We are investigating elevated latency and intermittent errors when ingesting traces for Grafana Cloud Traces in AWS Germany. Customers may see delayed trace ingestion and failed trace writes. Next update by 10:30 UTC.
Components affected
Grafana AWS Germany - prod-eu-west-2 Grafana AWS Germany - prod-eu-west-2: IngestionTrusted by 1,000+ teams
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RESOLVED
3 days ago - at 10/23/2026 10:16AM
Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
INVESTIGATING
4 days ago - at 10/23/2026 09:31AM
We are investigating elevated latency and intermittent errors when ingesting traces for Grafana Cloud Traces in AWS Germany. Customers may see delayed trace ingestion and failed trace writes. Next update by 10:30 UTC.
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