Outage in Grammarly

Issues with text checking in Google Docs

Resolved Minor
April 27, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently investigating an issue that is preventing Grammarly from checking text for some users in Google Docs. We’ll provide an update as soon as we can.
Components affected
Grammarly Writing Suggestions Grammarly Browser Extension Grammarly Keyboard Grammarly Expert Writing Service Grammarly for MS Office Grammarly Account Management Grammarly Plagiarism Detection Grammarly Desktop App Grammarly Online Editor Grammarly Login

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/27/2023 09:52PM

We’ve implemented a fix and confirmed that the issue is resolved. The service on Google Docs has been restored. We apologize for the interruption!

IDENTIFIED over 2 years ago - at 04/27/2023 09:22PM

We’ve investigated the issue and are working to restore the service. We've identified that the issue is isolated to Google Docs on the Chrome browser.

While we work on resolving this issue, we suggest you use the Grammarly browser extension for a different browser. You can find instructions on how to do that here: https://gram.ly/41J1cvp

Thank you for your patience!

INVESTIGATING over 2 years ago - at 04/27/2023 08:22PM

We’re currently investigating an issue that is preventing Grammarly from checking text for some users in Google Docs. We’ll provide an update as soon as we can.

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