Outage in Grammarly

Generative AI assistance is not available in Grammarly for Windows

Resolved Minor
October 09, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We’re investigating reports that generative AI is unavailable when using Grammarly for Windows, and we’ll provide an update soon. In the meantime, you’re welcome to use generative AI features at app.grammarly.com.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/09/2025 02:16PM

This incident has beed resolved.

MONITORING about 2 months ago - at 10/09/2025 01:27PM

The new Grammarly for Windows version is now available to everyone. The update will happen automatically, which should resolve the issue. If you continue to experience problems, please reinstall Grammarly for Windows by following these steps: https://support.grammarly.com/hc/en-us/articles/4403747415821

IDENTIFIED about 2 months ago - at 10/09/2025 10:50AM

The fix is being implemented. We appreciate your patience as we work on this.

IDENTIFIED about 2 months ago - at 10/09/2025 10:18AM

The issue has been identified, and we are working on a fix. We apologize for the inconvenience and appreciate your patience.

INVESTIGATING about 2 months ago - at 10/09/2025 09:56AM

We’re investigating reports that generative AI is unavailable when using Grammarly for Windows, and we’ll provide an update soon. In the meantime, you’re welcome to use generative AI features at app.grammarly.com.

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