Outage in Granicus

Granicus Issue Notification: all platforms

Resolved Minor
August 08, 2022 - Started over 2 years ago - Lasted 2 days
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an outage on all platforms. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: all platforms Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus eComment Granicus iLegislate Granicus Legistar Granicus Live Video Granicus govAccess Civica CMS Granicus IQM2 Granicus govDelivery Communications Cloud Granicus Boards & Commissions Granicus Archive Video Granicus Peak Granicus govService U.K. Granicus SpeakUp Granicus ROAM Granicus InSite Granicus Novus Agenda/Video Granicus govService U.S. Granicus MediaManager Granicus govAccess Vision CMS Granicus Targeted Messaging Service (TMS)
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 08/10/2022 09:23PM

Granicus Engineering teams continue to investigate and monitor outages for govMeetings products. Engineers are in contact with our vendors to stabilize the user interfaces. This now appears to be affecting only a small subset of clients. Our teams will provide updates on this issue at status.granicus.com until we have the issue fully resolved.
Product: govMeetings - all products

Thank you,
Granicus Customer Support

MONITORING over 2 years ago - at 08/09/2022 08:12PM

Granicus Engineering teams continue to investigate and monitor outages for govMeetings products. Engineers are in contact with our vendors to stabilize the user interfaces. This now appears to be affecting only a small subset of clients. Our teams will provide updates on this issue at status.granicus.com until we have the issue fully resolved.
Product: govMeetings - all products

Thank you,
Granicus Customer Support

MONITORING over 2 years ago - at 08/09/2022 01:32PM

Granicus Engineering teams continue to investigate system-wide outages for govMeetings products. Engineers are in contact with our vendors to stabilize the user interfaces. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: govMeetings - all products

Thank you,
Granicus Customer Support

MONITORING over 2 years ago - at 08/09/2022 12:56PM

All platforms are available and we are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 08/09/2022 03:01AM

Granicus Engineering teams are currently investigating an outage on all platforms. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: all platforms

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING over 2 years ago - at 08/09/2022 02:14AM

Granicus Engineering teams are currently investigating an outage on all platforms. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: all platforms

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING over 2 years ago - at 08/08/2022 11:27PM

Granicus Engineering teams continue to investigate system-wide outages. Engineers are in contact with our vendors to stabilize the user interfaces. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: govMeetings - all products

Thank you,
Granicus Customer Support

INVESTIGATING over 2 years ago - at 08/08/2022 09:02PM

Granicus Engineering teams continue to investigate system-wide outages. Engineers are in contact with our vendors to stabilize the user interfaces. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: govMeetings - all products

Thank you,
Granicus Customer Support

MONITORING over 2 years ago - at 08/08/2022 07:32PM

Granicus Engineering teams continue to investigate system-wide outages. Engineers are in contact with our vendors to stabilize the user interfaces. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: govMeetings - all products

Thank you,
Granicus Customer Support

MONITORING over 2 years ago - at 08/08/2022 06:29PM

Granicus Engineering teams continue to monitor an outage on all platforms. All platforms are currently operational. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: all platforms

Thank you,
Granicus Customer Support

MONITORING over 2 years ago - at 08/08/2022 06:04PM

Granicus Engineering teams continue to monitor an outage on all platforms. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: all platforms

Thank you,
Granicus Customer Support

INVESTIGATING over 2 years ago - at 08/08/2022 05:43PM

Granicus Engineering teams are currently investigating an outage on all platforms. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: all platforms

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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