Outage in Granicus

Granicus Issue Notification: MediaManager Sites Down

Resolved Major
April 04, 2024 - Started 9 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating degraded performance and intermittent error messages on certain Media Manager sites. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Media Manager Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus Peak Granicus Boards & Commissions Granicus iLegislate Granicus eComment Granicus Archive Video Granicus MediaManager Granicus Live Video Granicus SpeakUp
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/04/2024 07:06PM

Granicus Engineering teams have identified and resolved the issue impacting MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govMeetings - MediaManager

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING 9 months ago - at 04/04/2024 04:07PM

Granicus Engineers have identified the issue and MediaManager performance has improved. We are currently monitoring all systems to ensure stability. Our teams will provide updates on this issue until it is fully resolved.

Thank you,
Granicus Customer Support

INVESTIGATING 9 months ago - at 04/04/2024 03:49PM

Granicus Engineering teams are currently investigating degraded performance and intermittent error messages on certain Media Manager sites. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings Media Manager

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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