Outage in Granicus

Granicus Issue Notification: SpeakUp & eComment server issue

Resolved Major
May 22, 2024 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an issue with access to SpeakUp and eComment. We are seeing intermittent errors occurring when accessing the related pages. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govAccess/govMeeting SpeakUP & eComment Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/23/2024 10:22PM

Granicus Engineering teams have identified and resolved the issue impacting SpeakUp and eComment. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govAccess/govMeeting SpeakUp & eComment

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING about 1 month ago - at 05/23/2024 08:52PM

Granicus Engineering teams have implemented a fix and are monitoring all systems to ensure stability. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: govAccess/govMeeting SpeakUp & eComment

Thank you,
Granicus Customer Support

INVESTIGATING about 1 month ago - at 05/23/2024 05:03AM

Granicus Engineering teams continue to investigate an issue with access to SpeakUp and eComment pages. This issue could also cause intermittent access issues with iLegislate. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: govAccess/govMeeting SpeakUP & eComment

Thank you,
Granicus Customer Support

INVESTIGATING about 1 month ago - at 05/22/2024 10:06PM

Granicus Engineering teams continue to investigate an issue with access to SpeakUp and eComment. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: govAccess/govMeeting SpeakUP & eComment

Thank you,
Granicus Customer Support

INVESTIGATING about 1 month ago - at 05/22/2024 05:30PM

Granicus Engineering teams continue to investigate an issue with access to SpeakUp and eComment. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: govAccess/govMeeting SpeakUP & eComment

Thank you,
Granicus Customer Support

INVESTIGATING about 1 month ago - at 05/22/2024 02:56PM

Granicus Engineering teams are currently investigating an issue with access to SpeakUp and eComment. We are seeing intermittent errors occurring when accessing the related pages. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govAccess/govMeeting SpeakUP & eComment

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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