Outage in Granicus

Server error in Media Manager, LiveCast and Legistar

Resolved Minor

August 21, 2024 - Started over 1 year ago - Lasted 31 minutes
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an error impacting MediaManager, LiveCast and Legistar. Our teams are working on this issue as a priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager, LiveCast and Legistar. Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Components affected

Granicus Legistar Granicus MediaManager

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/21/2024 08:45PM

Granicus Engineering teams have identified and resolved the issue impacting MediaManager, LiveCast and Legistar. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govMeetings MediaManager, LiveCast and Legistar.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

INVESTIGATING over 1 year ago - at 08/21/2024 08:22PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/21/2024 08:21PM

Granicus Engineering teams are currently investigating an error impacting MediaManager, LiveCast and Legistar. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.
Product: govMeetings MediaManager, LiveCast and Legistar.

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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