Outage in Granicus

Granicus Issue Notification: govService UK

Resolved Major
May 09, 2025 - Started 4 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus govService U.K.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/09/2025 04:43PM

Granicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING 4 days ago - at 05/09/2025 01:35PM

The performance degradation for a subset of customers on govService UK has been fixed and we're monitoring the results.

INVESTIGATING 4 days ago - at 05/09/2025 12:53PM

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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