Outage in Granicus

Granicus Issue Notification: govMeetings MediaManager Login Issue

Resolved Major

June 09, 2025 - Started 11 months ago - Lasted about 7 hours
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting logins to the govMeetings MediaManager website. Users connected to MediaManager prior to the introduction of the issue should have still full useability of the platform. At this time it is suggested to not log out of MediaManager or an affected product if you have current access. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager, Peak , InSite, iLegislate, Novus.

Components affected

Granicus Peak Granicus InSite Granicus Live Video Granicus iLegislate Granicus Archive Video Granicus MediaManager Granicus IQM2 Granicus Novus Agenda/Video

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/10/2025 03:30AM

This incident has been resolved.

MONITORING 11 months ago - at 06/09/2025 11:09PM

At this time Granicus Engineers are seeing an improvement with the reported MediaManager login issues. We are continuing to monitor the situation. If you are still experiencing issues please reach out to https://support.granicus.com/

INVESTIGATING 11 months ago - at 06/09/2025 10:01PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/09/2025 09:03PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/09/2025 08:48PM

Granicus Engineering teams are currently investigating an issue impacting logins to the govMeetings MediaManager website.

Users connected to MediaManager prior to the introduction of the issue should have still full useability of the platform. At this time it is suggested to not log out of MediaManager or an affected product if you have current access.

Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings MediaManager, Peak , InSite, iLegislate, Novus.

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