Outage in Granicus

Granicus Issue Notification: govMeetings MediaManager and Live Video

Resolved Major

June 12, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting govMeetings Live Video and MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Live Video, MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Components affected

Granicus Live Video Granicus MediaManager

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/12/2025 09:49PM

This incident has been resolved.

MONITORING 10 months ago - at 06/12/2025 08:45PM

We are continuing to see stable performance of both live video and Media Manager. We are moving the status to monitoring and will continue to investigate the root cause.

INVESTIGATING 10 months ago - at 06/12/2025 08:25PM

We are seeing improvements in live streaming and MediaManager function. Refreshing your browser may help, however we are currently investigating a possible issue with a third party vendor and will update once the issue is resolved.

INVESTIGATING 10 months ago - at 06/12/2025 07:09PM

Granicus Engineering teams are currently investigating an issue impacting govMeetings Live Video and MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Live Video, MediaManager

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

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