Outage in Granicus

Granicus Issue Notification: govService GovQA

Resolved Major
July 08, 2025 - Started 8 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an issue impacting redaction for GovQA customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService GovQA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 07/08/2025 04:44PM

This incident has been resolved.

MONITORING 8 days ago - at 07/08/2025 04:12PM

Redaction has been restored. We are monitoring to ensure the issue is resolved.

IDENTIFIED 8 days ago - at 07/08/2025 04:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 days ago - at 07/08/2025 03:48PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 07/08/2025 03:37PM

Granicus Engineering teams are currently investigating an issue impacting redaction for GovQA customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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