Outage in Granicus

Granicus Issue Notification: govService GovQA

Resolved Major
July 10, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService GovQA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/10/2025 08:04PM

Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

INVESTIGATING 6 days ago - at 07/10/2025 05:30PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 07/10/2025 05:28PM

Update - A subset of users are experiencing issues logging into the GovQA application. Engineering teams are investigating and will provide additional updates when available.

INVESTIGATING 6 days ago - at 07/10/2025 04:50PM

Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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