Outage in Granicus

Granicus Issue Notification: govService UK

Resolved Major
August 14, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus govService U.K.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/14/2025 10:28AM

Granicus Engineering teams have identified and resolved the issue impacting govService UK. We apologise for any inconvenience this service issue may have caused and thank you for your patience.

Product: govService UK

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING 3 days ago - at 08/14/2025 08:23AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 08/14/2025 08:19AM

Granicus Engineering teams have identified the issue and are continuing to monitor the system. Affected sites have now recovered. Our teams will provide updates on this issue until fully resolved.

Product: govService UK

Thank you,
Granicus Customer Support

INVESTIGATING 3 days ago - at 08/14/2025 08:05AM

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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