Outage in Granicus

Granicus Issue Notification: govDelivery EngagementHQ

Resolved Major
September 16, 2025 - Started about 21 hours ago - Lasted 41 minutes
Official incident page

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Outage Details

We are currently investigating an issue affecting map tool and dashboard maps. At this time, all customers utilizing these tools will experience functionality issues. Our engineering teams are actively working to identify the root cause and implement a resolution as quickly as possible. We will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience. Thank you, Granicus Customer Support
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 09/15/2025 10:54PM

Our engineering teams were able to identify and resolve the issue.

INVESTIGATING about 21 hours ago - at 09/15/2025 10:30PM

We are currently investigating an issue affecting map tool and dashboard maps. At this time, all customers utilizing these tools will experience functionality issues.

Our engineering teams are actively working to identify the root cause and implement a resolution as quickly as possible. We will provide updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience.

Thank you,
Granicus Customer Support

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