Outage in Granicus

Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)

Resolved Major

October 17, 2025 - Started 6 months ago - Lasted 39 minutes
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Targeted Messaging Service (TMS) Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Components affected

Granicus Targeted Messaging Service (TMS)

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/17/2025 09:38AM

This incident has been resolved.

MONITORING 6 months ago - at 10/17/2025 09:16AM

Targeted Messaging Service (TMS) CMS Email account Creation service was unavailable for five minutes.

INVESTIGATING 6 months ago - at 10/17/2025 09:02AM

Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Targeted Messaging Service (TMS)

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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