Outage in Granicus

Granicus Issue Notification: govService UK -Degraded Performance

Resolved Minor
November 04, 2025 - Started about 9 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Granicus Engineering teams are currently investigating a degraded performance issue affecting a subset of customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus govService U.K.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 11/04/2025 12:39PM

Granicus Engineering teams have resolved the issue impacting govService UK performance. We apologise for any inconvenience this service issue may have caused and thank you for your patience.

Product: govService UK

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING about 8 hours ago - at 11/04/2025 10:06AM

Granicus Engineering teams have applied a resolution to the degraded performance issue in govService UK. Customers should now see the system returning back to normal. Our teams will provide updates until we have the issue fully resolved.

Product: govService UK

Thank you,
Granicus Customer Support

INVESTIGATING about 9 hours ago - at 11/04/2025 09:38AM

Granicus Engineering teams are currently investigating a degraded performance issue affecting a subset of customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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