Outage in Granicus

Granicus Issue Notification: govService SIMA, OneView Core, OneView Dynamics

Major
December 19, 2025 - Started about 15 hours ago
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting govService SIMA, OneView Core, OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

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Latest Updates ( sorted recent to last )
IDENTIFIED about 4 hours ago - at 12/20/2025 01:34AM

SIMA and OneView Core functionalities have been fully restored following recent disruptions. A hotfix for OneView Dynamics has been successfully deployed, addressing critical issues impacting email notifications and related services.

Please note that work to restore full OneLink functionality is still underway. Our teams are actively engaged in resolving the remaining issues and are committed to minimizing any further impact.
We will provide additional updates on Monday to keep you informed of our progress and next steps.

Thank you for your patience and understanding.

INVESTIGATING about 14 hours ago - at 12/19/2025 03:23PM

We are continuing to investigate this issue.

INVESTIGATING about 15 hours ago - at 12/19/2025 03:06PM

We are continuing to investigate this issue.

INVESTIGATING about 15 hours ago - at 12/19/2025 03:04PM

We are continuing to investigate this issue.

INVESTIGATING about 15 hours ago - at 12/19/2025 02:27PM

Granicus Engineering teams are currently investigating an issue impacting govService SIMA, OneView Core, OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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