Outage in Granicus

Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)

Resolved Major
December 23, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Targeted Messaging Service (TMS) Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus Targeted Messaging Service (TMS)

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/23/2025 04:57PM

Granicus Engineering teams have identified and resolved the issue impacting govDelivery Targeted Messaging Service (TMS). We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING 4 days ago - at 12/23/2025 04:07PM

Services have been restored. All govDelivery TMS deliveries are sending successfully. Some messages may experience a brief delay. We are actively monitoring the platform to ensure continued stability

INVESTIGATING 4 days ago - at 12/23/2025 03:55PM

Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Targeted Messaging Service (TMS)

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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