Outage in Granicus

Granicus Issue Notification: Email Delivery Issues

Resolved Major

January 22, 2026 - Started 10 days ago - Lasted about 10 hours
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Components affected

Granicus govDelivery Communications Cloud

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 01/23/2026 07:04AM

This incident has been resolved.

MONITORING 10 days ago - at 01/22/2026 10:02PM

We are aware of reports indicating global outages and delays across major providers that are impacting multiple Granicus products ability to send emails. We are closely monitoring the situation.

INVESTIGATING 10 days ago - at 01/22/2026 09:14PM

Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Communications Cloud

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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