Outage in Granicus
Granicus Issue Notification: Simpleview CRM
Resolved MajorIncident Report
Granicus Engineering teams are currently investigating an issue with the Microsoft Outlook Toolbar add-in, which is currently experiencing an issue that prevents users from authenticating. Our Engineering team is actively working to identify and resolve the cause of this issue. We hope to have a resolution pushed soon.
Product: Simpleview CRM + Microsoft Integration Tool
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 01/29/2026 08:05AM
This incident has been resolved.
MONITORING
4 days ago - at 01/28/2026 07:12PM
We’ve applied updates to the application intended to address the issue and are actively monitoring performance to ensure the changes are having the desired effect. We’ll provide more information as soon as it becomes available.
INVESTIGATING
5 days ago - at 01/28/2026 06:01PM
Granicus Engineering teams are currently investigating an issue with the Microsoft Outlook Toolbar add-in, which is currently experiencing an issue that prevents users from authenticating. Our Engineering team is actively working to identify and resolve the cause of this issue. We hope to have a resolution pushed soon.
Product: Simpleview CRM + Microsoft Integration Tool
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
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