Outage in Granicus

Granicus Issue Notification: Simpleview CRM Service Disruption

Resolved Major

March 17, 2026 - Started 5 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating an issue impacting service for Simpleview CRMs. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/17/2026 09:45PM

This incident has been resolved.

MONITORING 5 days ago - at 03/17/2026 08:08PM

A fix has been implemented by our datacenter team, and we are currently monitoring the service to ensure it remains fully operational.

IDENTIFIED 5 days ago - at 03/17/2026 03:58PM

Our datacenter team has identified the root cause and is actively implementing a fix to restore service. We will share additional updates as soon as they are available.

INVESTIGATING 5 days ago - at 03/17/2026 03:17PM

We are currently working with our data warehouse team to restore service. This issue is affecting service for Simpleview CRM and FuturePace. We will provide updates as more information becomes available.

INVESTIGATING 5 days ago - at 03/17/2026 02:59PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 03/17/2026 02:48PM

We are currently investigating an issue impacting service for Simpleview CRMs. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.

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