Outage in Granicus

Granicus Issue Notification: govService UK

Resolved Major

May 14, 2026 - Started 3 days ago - Lasted about 4 hours
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Components affected

Granicus govService U.K.

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 05/14/2026 12:20PM

This incident has been resolved.

MONITORING 3 days ago - at 05/14/2026 09:13AM

10:15am GMT
The Granicus Engineering team has identified and implemented corrective actions to mitigate the Integration issues in Firmstep.

We are actively monitoring to ensure continued stability and reliability.

We will share the next update shortly. We apologize for the inconvenience and appreciate your patience and cooperation.

Status -- Restored/Monitoring

INVESTIGATING 3 days ago - at 05/14/2026 08:23AM

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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