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Outage in Granicus

Granicus Issue Notification: govMeetings InSite

Major
May 14, 2026 - Started 2 days ago
Official incident page

Incident Report

Granicus Engineering teams are currently investigating an issue impacting govMeetings Insite. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Insite Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Components affected
Granicus InSite

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Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 05/16/2026 06:10AM

The Granicus Engineering team has implemented further corrective actions to mitigate the Sync latency issues in Insite.
We continue to see signs of improvement, and a subset of customers should be experiencing improved performance in posting Legistar data to InSite.
Support teams are actively engaged and monitoring the service stability.
We will continue to monitor the platform till Monday US business hours for peak load window.
We apologize for the inconvenience and appreciate your continued patience and cooperation.

INVESTIGATING 1 day ago - at 05/16/2026 12:20AM

We are seeing early signs of improvement, and a subset of customers should be experiencing reduced delays in posting Legistar data to InSite. Our teams remain fully engaged and are working with the highest priority to restore full performance as quickly as possible.

INVESTIGATING 1 day ago - at 05/15/2026 09:48PM

We continue to experience performance issues that are causing delays in posting Legistar data to InSite. Our teams are actively investigating and working to resolve this with the highest priority. We appreciate your patience and will provide further updates as progress is made.

INVESTIGATING 1 day ago - at 05/15/2026 06:54PM

We continue to investigate the issue and are actively working to address performance impacts as they arise. Our teams remain engaged and are closely monitoring the situation while implementing mitigation steps. Further updates will be provided as more information becomes available.

INVESTIGATING 1 day ago - at 05/15/2026 05:40PM

We are observing increased latency that may delay the posting of Legistar data into InSite. Our teams are actively investigating and working to resolve the issue. We are closely monitoring performance and will continue to provide updates as progress is made.

MONITORING 2 days ago - at 05/15/2026 10:28AM

The Granicus Engineering team has identified and implemented corrective actions to mitigate the Sync latency issues in Insite.
Support teams are actively engaged to test and implement further fixes to achieve full service stability.
We will share the next update shortly. We apologize for the inconvenience and appreciate your patience and cooperation.

INVESTIGATING 2 days ago - at 05/15/2026 08:30AM

Our technical teams are actively working on resolving the issue and stabilizing the service as a priority. We sincerely apologize for the inconvenience caused and will continue to provide regular updates on progress. Thank you for your continued patience as we work to resolve this matter.

INVESTIGATING 2 days ago - at 05/15/2026 04:22AM

Our Engineers are continuing to investigate the issue, with a thorough review and analysis being conducted. We continue to treat this as a top priority and will provide an update as we progress to a resolution. Thank you for your continued patience as we work to resolve this matter.

INVESTIGATING 2 days ago - at 05/15/2026 03:17AM

Our Engineers are continuing to investigate the issue and are treating this as a top priority. We will provide an update as we progress to a resolution. Thank you for your continued patience as we work to resolve this matter.

MONITORING 2 days ago - at 05/15/2026 12:55AM

We have made a change in our environment to address delays impacting Insight publishing from Legistar. Early indicators show improved performance, and we are continuing to monitor to ensure full recovery and stability.

INVESTIGATING 2 days ago - at 05/14/2026 11:01PM

Granicus Engineering teams are currently investigating an issue impacting govMeetings Insite. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Insite

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

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