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Outage in Granicus

Partial Outage: Simpleview EU DMS and ECMS

Resolved Major
August 18, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware and working on an issue affecting users attempting to log in to Simpleview EU DMS and ECMS. While the service remains accessible, some users may encounter errors when signing in. Our technical teams are actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available. We apologise for any inconvenience and appreciate your patience while we investigate.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 08/18/2026 09:15AM

1015 GMT
The Granicus Engineering team has identified and implemented a fix for the issue affecting user login to Simpleview EU DMS and ECMS. All services have been restored and are operating normally.

We apologise for any inconvenience caused and thank you for your patience while our teams worked to resolve the issue.

INVESTIGATING 5 days ago - at 08/18/2026 07:45AM

We are aware and working on an issue affecting users attempting to log in to Simpleview EU DMS and ECMS. While the service remains accessible, some users may encounter errors when signing in.
Our technical teams are actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.
We apologise for any inconvenience and appreciate your patience while we investigate.

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