Outage in Granicus
Granicus Issue Notification: govService Oneview Dynamics
Minor
October 30, 2026 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
We are aware of an issue affecting map and location features in OneView for some customers. In some cases, maps may take longer than usual to load, or location selection and nearby-request views may respond slowly or not complete as expected. This can delay creating or viewing service requests that rely on the map.
Granicus Engineering is actively investigating and working to restore normal performance as quickly as possible.
We apologize for the inconvenience and will share a further update as soon as we have more information.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 2 hours ago - at 10/30/2026 04:12PM
We continue to investigate intermittent delays affecting OneView map and location features. Granicus Engineering remains actively engaged and is working to restore normal performance. We apologize for the ongoing impact and will provide a further update as soon as we have more information.
INVESTIGATING
about 3 hours ago - at 10/30/2026 03:34PM
We are aware of an issue affecting map and location features in OneView for some customers. In some cases, maps may take longer than usual to load, or location selection and nearby-request views may respond slowly or not complete as expected. This can delay creating or viewing service requests that rely on the map.
Granicus Engineering is actively investigating and working to restore normal performance as quickly as possible.
We apologize for the inconvenience and will share a further update as soon as we have more information.
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