Outage in Granola

Granola database connection issues

Resolved Minor

January 28, 2026 - Started 17 days ago - Lasted about 1 hour

Incident Report

We've received alerts that Granola services are having trouble connecting to our database. The issues seem intermittent at the moment, but so far we're seeing slow or failed loading times in the desktop (macOS/Windows) apps, and notes failing to load when viewing them at notes.granola.ai "notes.granola.ai": http://notes.granola.ai. We're investigating the cause of this and hope to be back up and running soon!

Components affected

Granola Desktop App Granola iOS App Granola Website

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Latest Updates ( sorted recent to last )

IDENTIFIED 17 days ago - at 01/28/2026 09:30AM

We've identified the issue and are applying a fix - we're beginning to see services recovering now.

INVESTIGATING 17 days ago - at 01/28/2026 09:00AM

We've received alerts that Granola services are having trouble connecting to our database. The issues seem intermittent at the moment, but so far we're seeing slow or failed loading times in the desktop (macOS/Windows) apps, and notes failing to load when viewing them at notes.granola.ai "notes.granola.ai": http://notes.granola.ai.

We're investigating the cause of this and hope to be back up and running soon!

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