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Outage in Granola

Granola database connection issues

Resolved Minor
January 28, 2026 - Started 3 months ago - Lasted about 1 hour

Incident Report

We've received alerts that Granola services are having trouble connecting to our database. The issues seem intermittent at the moment, but so far we're seeing slow or failed loading times in the desktop (macOS/Windows) apps, and notes failing to load when viewing them at notes.granola.ai "notes.granola.ai": http://notes.granola.ai. We're investigating the cause of this and hope to be back up and running soon!

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Latest Updates ( sorted recent to last )
IDENTIFIED 3 months ago - at 01/28/2026 09:30AM

We've identified the issue and are applying a fix - we're beginning to see services recovering now.

INVESTIGATING 3 months ago - at 01/28/2026 09:00AM

We've received alerts that Granola services are having trouble connecting to our database. The issues seem intermittent at the moment, but so far we're seeing slow or failed loading times in the desktop (macOS/Windows) apps, and notes failing to load when viewing them at notes.granola.ai "notes.granola.ai": http://notes.granola.ai.

We're investigating the cause of this and hope to be back up and running soon!

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