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Outage in Granola

Speaker identification/separation is not working for some iOS transcripts

Resolved Minor
April 08, 2026 - Started about 1 month ago - Lasted about 4 hours

Incident Report

Usually, our iOS app separates the transcript into Speaker A, Speaker B - this seems to be failing for some users at the moment. We're currently investigating and will provide an update here shortly.
Components affected
Granola iOS App

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Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 04/08/2026 07:49PM

We've deployed a fix for this and are monitoring diagnostics to confirm that it's resolved. Apologies for any disruption - get in touch at hey@granola.so "hey@granola.so": mailto:hey@granola.so if you're still having problems!

IDENTIFIED about 1 month ago - at 04/08/2026 05:58PM

We've identified the cause of this issue and we're implementing a fix now.

INVESTIGATING about 1 month ago - at 04/08/2026 04:59PM

Usually, our iOS app separates the transcript into Speaker A, Speaker B - this seems to be failing for some users at the moment.

We're currently investigating and will provide an update here shortly.

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