Outage in Granola
Multilingual transcription on macOS and Windows is down
Resolved Minor
August 03, 2026 - Started 1 day ago
- Lasted 1 day
Incident Report
Summary AI Generated
Granola's multilingual transcription feature was down for 24 hours across its macOS and Windows desktop apps, affecting users with the "multi" language preference who experienced connection failures. The outage was caused by a third-party transcription provider failure, with English-only transcription remaining available as a workaround. The provider resolved the issue and multilingual transcription was restored to normal operation.
We're experiencing an outage on multilingual transcription across our desktop apps - if you have "multi" selected in your Granola language preference you may see failures to connect.
This is the result of an outage with our transcription provider - they're working on fixing it. In the meantime, if you're able to transcribe meetings in English, you can switch to the English-language transcription option in Granola Settings > Preferences.
Components affected
Granola Desktop AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 08/03/2026 07:03PM
We're seeing signs of recovery from our transcription provider - we're continuing to monitor the situation but multilingual transcription should be working as normal.
INVESTIGATING
1 day ago - at 08/03/2026 05:59PM
We're experiencing an outage on multilingual transcription across our desktop apps - if you have "multi" selected in your Granola language preference you may see failures to connect.
This is the result of an outage with our transcription provider - they're working on fixing it. In the meantime, if you're able to transcribe meetings in English, you can switch to the English-language transcription option in Granola Settings > Preferences.
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