Outage in Granola
Transcription failures on Granola mobile
Resolved Minor
January 29, 2026 - Started 16 days ago
- Lasted about 1 hour
Incident Report
One of our transcription providers is experiencing an outage, which is impacting Granola transcription. On desktop, your transcript may be interrupted as we fall-back to another transcription provider.
On mobile, transcripts/note summaries will be delayed, but will continue as usual once we recover.
We'll provide another update when we get more information.
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Latest Updates ( sorted recent to last )
IDENTIFIED
16 days ago - at 01/29/2026 06:18PM
Transcription on desktop apps has recovered, but we're still seeing an outage on transcripts/notes summaries generating on our iOS app.
INVESTIGATING
16 days ago - at 01/29/2026 06:10PM
One of our transcription providers is experiencing an outage, which is impacting Granola transcription. On desktop, your transcript may be interrupted as we fall-back to another transcription provider.
On mobile, transcripts/note summaries will be delayed, but will continue as usual once we recover.
We'll provide another update when we get more information.
Latest Granola outages
Desktop transcription failure rates higher than normal - 10 days ago
Granola database connection issues - 17 days ago
Database upgrade - app functionality degraded - 27 days ago
Elevated errors on chat when using Claude Sonnet or Opus 4.5 - about 1 month ago
Granola iOS App Unavailable on AppStore - about 1 month ago
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